The audience is not allowed to enter or leave the theater during the performance as the seats are unlit. Please arrive before the show starts.

No changes or cancellations can be made after the ticket has been purchased.

If the performance is cancelled due to bad weather or other reasons, an announcement will be made by e-mail the day before. In that case, the ticket can be rescheduled to another performance date or refunded.

Please make sure to register an e-mail address you have access to when reserving your seat.

Due to the nature of the product, we cannot accept refunds or cancellations. However, if the event is cancelled due to the organizer's circumstances or other reasons, a full refund will be given.